Can I add more users later?
Yes! You can add as many MOP users needed to run your operation. Please refer to the “how to enter your staff into MOP” video under the Video Tutorials.
Can I customize my Room PM list?
Yes! Simply email [email protected]
How can I reach technical support?
You can reach technical support by email at: [email protected]
Is the information typed in the note field automatically translated?
No. Not at this time
Does the site have multiple languages?
Yes! Our platform currently includes 3 languages, English, Spanish and Gujarati.
Can I add more rooms and or other locations to my existing rooms/areas list?
Yes! simply email us at [email protected]
Is MOP a mobile app?
No. MOP is a web-based system. We are in the Cloud, no downloads necessary.
What type of devices should I use?
You can use any device that is WiFi compatible. We recommend that you acquire devices that have 3.8” to 5.0″ screens for room attendants and maintenance staff, and an inexpensive 7” tablet for your executive housekeeper.
Where can I find devices to use with MOP
Devices can found in many places, i.e. Best Buy, Frye’s Electronics, Walmart, etc. We recommend purchasing prepaid phones from places like Walmart. However, you can only purchase 2 per customer, per day.
Do I need to purchase a service plan for my devices?
No. You do not need to purchase a cellular plan for your devices. MOP will utilize your hotel’s WiFi.
Can my staff use their personal cell phones with MOP?
Yes! However, we do not recommend that you allow your staff to use their personal devices. Should they get damaged while working, your staff may hold you accountable for replacement of their device.